Refunds & Cancellation Policy

Refunds and Cancellation

Maa Hinglaj Khatri Matrimonial currently does not provide an automatic refund or cancellation system inside the website. If you want to cancel an order or request a refund, you can contact our support team manually.

Manual Review Required

All cancellation and refund requests are reviewed manually by our team. Approval depends on order status, payment status, product condition, and whether the request follows our policy.

Order Cancellation

You can request order cancellation by contacting us before the order is processed or shipped.

Refund Request

Refund requests are handled manually after checking payment details and order eligibility.

Product Orders

For shop orders, refund or cancellation depends on order status and whether the product has already been dispatched.

Secure Payments

Payments are processed through a secure payment gateway. We do not store sensitive card or banking details.

Processing Time

Manual requests may take some time to review. Our team will contact you after checking your order details.

Need Help?

If you are unsure about your order, payment, or refund status, contact us with your order ID and registered details.

How to Request Cancellation or Refund?

To request cancellation or refund, please contact us manually with the required order and payment details. This helps our team verify your request faster.

01

Contact Our Support Team

Send us your cancellation or refund request through the contact page, email, or phone.

02

Manual Verification

Our team will check your order status, payment information, and request eligibility.

03

Final Update

After review, we will inform you whether your cancellation or refund request is approved or rejected.

Contact for Refund/Cancellation

Please contact us with complete details so we can review your request properly.

Important Points

Refunds are not automatic and require manual approval from our team.

Cancellation requests should be made before the order is processed or shipped.

Refund approval depends on order status, payment verification, and request reason.

Users must provide correct order ID, registered email, phone number, and payment details.

Matrimonial profile services, verification requests, and account-related actions may not be refundable unless approved manually.

If a payment is deducted but the order is not confirmed, contact us with payment proof and order details.

We Are Here to Help

Our goal is to provide a safe, transparent, and trustworthy experience for all users. For any order, payment, refund, or cancellation issue, please contact us and our team will review your request manually.