Privacy Policy & Disclaimer

We may collect personal, matrimonial, verification, and order related information from users when they register, complete their profile, use matchmaking features, place orders, or contact support.

This may include:

• Full name, first name, and last name
• Email address and mobile number
• Gender, date of birth, age, and marital status
• Religion, caste, nationality, and community details
• City, state, country, and place of birth
• Education, profession, occupation, and income details
• Family details such as parent names and occupations
• Physical and lifestyle details such as height, weight, diet, drink, smoke, complexion, and body type
• Partner preferences such as age, height, education, religion, and marital status preferences
• Profile photograph and bio
• Verification documents such as Aadhaar card and education documents
• Blocked users, liked profiles, and profile interaction data
• Shipping address, phone number, order details, cart details, and payment status for ecommerce orders
• Any other information voluntarily provided by users

The information collected may be used to create and manage matrimonial profiles, help users find suitable marriage matches, verify profiles, provide ecommerce services, process orders, communicate important updates, provide support, improve platform functionality, and prevent fraud or misuse.

• Creating and managing matrimonial profiles
• Helping users find suitable marriage matches
• Showing relevant profile information to registered users
• Manually verifying user profiles through submitted documents
• Processing ecommerce orders and delivery details
• Sending important notifications, alerts, and updates
• Providing customer support
• Improving website performance, security, and user experience
• Preventing fake profiles, fraudulent activity, and misuse of the platform

Information displayed on a user's matrimonial profile may be visible to other registered users of the platform. Users should only provide information they are comfortable sharing with potential matches and their families.

Sensitive verification documents such as Aadhaar card and education documents are not displayed publicly on matrimonial profiles. These documents are intended only for manual profile verification by authorized administrators.

During profile completion or verification, users may be asked to upload documents such as Aadhaar card and education related documents. These documents are used only by authorized administrators to manually compare and verify the information provided by the user.

• Documents are used only for profile verification purposes.
• Documents are reviewed only by authorized administrators.
• Documents are not shown publicly to other users.
• Users should upload only genuine and correct documents.
• Submitting false, edited, misleading, or fake documents may result in profile rejection, suspension, or removal.

If users purchase products through our ecommerce section, we may collect order related details such as product details, quantity, delivery address, phone number, payment method, payment status, transaction reference, and order status.

Online payments may be processed through third-party payment gateways such as Cashfree or other payment service providers. We do not store sensitive card details, UPI PINs, CVV numbers, or banking passwords on our website. Payment information is processed securely by the payment gateway according to their own terms and privacy policies.

Maa Hinglaj Khatri Matrimonial does not sell, rent, or trade personal information to third parties.

Information may only be shared:

• With the user's consent
• With registered users where profile visibility is required for matrimonial purposes
• With authorized administrators for verification and support
• With delivery or payment service providers where required for ecommerce orders
• To comply with legal requirements
• To protect the rights, safety, security, and integrity of the platform

We take reasonable steps to protect user information from unauthorized access, misuse, alteration, disclosure, or loss. However, no internet-based platform can guarantee absolute security.

• Users share information on the platform at their own discretion.
• Data transmitted over the internet may be subject to risks beyond our control.
• Users should keep their login credentials confidential.
• Users should immediately report any suspicious activity or unauthorized use of their account.

The website may use cookies and similar technologies to keep users logged in, improve user experience, analyze traffic, remember preferences, and improve website performance. Users may disable cookies from their browser settings, but some website features may not work properly without them.

Users may request to update, correct, remove, or delete their information from the platform, subject to technical, legal, and verification requirements.

• Update profile information
• Correct inaccurate details
• Remove profile photographs or personal details
• Request deletion of their account
• Request removal of uploaded verification documents where applicable

Only individuals who are legally eligible for marriage under applicable laws may register and use the matrimonial services of this platform. Users are responsible for ensuring that all information provided is truthful, lawful, and appropriate.

11. Third-Party Links & Services

The website may contain links to third-party websites or use third-party services such as payment gateways, hosting, analytics, communication tools, or delivery partners. We are not responsible for the privacy policies, content, security, or practices of such third-party services.

13. Limitation of Liability

By using this website, users agree that Maa Hinglaj Khatri Matrimonial shall not be liable for any direct, indirect, incidental, consequential, personal, social, emotional, financial, legal, or special damages arising from the use of this platform.

14. Changes to This Policy

We reserve the right to modify, update, or revise this Privacy Policy and Disclaimer at any time. Updated versions will be published on this page and will become effective immediately after publication. Users are encouraged to review this page periodically.