Frequently Asked Questions

Find answers to the most common questions about profiles, verification, privacy, matching, and communication.

Simply register an account, complete your personal details, upload photos, and specify your partner preferences. A complete profile increases your chances of finding suitable matches.

Yes. Every profile is reviewed by our moderation team before being approved, helping maintain a trusted and genuine matchmaking community.

Our matching system analyzes factors such as age, location, education, profession, religion, lifestyle preferences, and partner expectations to suggest compatible profiles.

Adding accurate details such as education, profession, family background, interests, lifestyle preferences, and recent photographs helps improve match quality.

Verification documents help our admin team confirm profile authenticity and maintain a safe, trusted matrimonial community for all members.

You need to upload a clear Aadhaar card image and any valid education document such as a marksheet, certificate, degree, or diploma.

You can update your documents only if your verification is rejected by the admin. If your documents are pending or approved, document editing will be locked.

If your documents are rejected, the rejection reason will be shown in your documents section. You can then upload valid and clearer documents again for review.

Yes. Our platform includes a shop section where users can browse and purchase community-related products, photo frames, religious items, and other listed products.

Visit the shop page, select the product you want, add it to your cart, provide your shipping details, and complete the payment process to place your order.

Yes. Payments are handled through a secure payment gateway. We do not store sensitive payment details such as card numbers or bank information on our platform.